Qualified.com, the conversational sales and marketing platform for revenue teams that use Salesforce, today announced the next generation of its flagship product offering with Qualified X. The new platform represents a pivotal shift in proactive selling, enabling sales teams to identify the most important buyers on the website and providing users with the tools they need to instantly and intelligently engage them.
Conversational sales and marketing has risen to become a dominant virtual sales engagement channel, but much of its potential remains untapped. To date, sales reps have only used their conversational platforms in a reactive manner, passively waiting for website visitors to initiate a live chat conversation or engage with a chatbot. This approach lets buyers slip through the cracks, leaving pipeline and revenue on the table.
In today’s landscape, where close to nine in 10 decision makers believe virtual selling is the new normal, sellers must maximize every opportunity to connect with target buyers across each digital channel. Whether through email, phone or live chat, success includes a combination of fielding inbound requests and proactively initiating conversations. With that in mind, it’s time for companies to take a more proactive approach to conversational sales and marketing, and invest in technology that facilitates targeted, real-time outreach at the precise moment a buyer demonstrates intent.
Qualified X gives organizations complete…