CHATTANOOGA, Tenn., May 11, 2021 /PRNewswire/ — Text Request, a business texting platform, announced today new integrations with six customer relationship management (CRM) platforms — HubSpot, Mindbody, FranConnect, Pipedrive, SugarCRM, and Clio — as well as with email marketing service Constant Contact. These updates to the SaaS tool were built to meet growing customer demand for seamless communication between the texting platform and popular CRM and marketing tools.
“As our customers experience high success rates with Text Request, they want to make it an integral part of their overarching customer experience plans,” said Brian Elrod, CEO of Text Request. “Text Request has been helping businesses survive and thrive through the pandemic, and these integrations make our platform even more powerful.”
The new integrations with HubSpot (a sales and marketing CRM platform), Pipedrive (a sales-focused CRM), and FranConnect (a CRM system for franchises) will enable Text Request customers who use these systems to view texting history — both inbound and outbound — directly from a customer or prospect’s listing inside their existing CRM. They will also be able to text directly from their CRM accounts using Text Request’s Chrome browser extension.
Details for the remaining four integrations are provided below.
- Mindbody is a CRM tool for gyms and other member-based businesses. With the Text Request integration, Mindbody customers can…