Nuance Communications announced today that Leidos, a Fortune 500® science and technology leader, will use Nuance’s AI technology as part of their scalable and customizable digital patient engagement solutions for health systems and federal healthcare agencies. Using the Nuance Mix™ conversational AI development platform, the same technology leveraged by the world’s leading banks, telecommunications companies, and retailers to create superior customer experiences, Leidos will help customers accelerate IT modernization, enhance patient experiences, and improve care costs and outcomes.
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“Our collaboration with Nuance adds important tools and flexibility to help build solutions that advance our customers’ missions to improve care quality, costs, and outcomes. The Nuance conversational AI platform and support team gives us the power to deploy enterprise-grade conversational AI and intelligent omnichannel development tools to design and deliver advanced, customized digital patient engagement solutions,” said Liz Porter, Leidos Health Group president.
“Healthcare providers are rapidly embracing modern omnichannel conversational AI technologies that improve experiences for patients and clinicians alike,” said Diana Nole, Executive Vice President and General Manager of Healthcare at Nuance. “With decades of experience modernizing enterprise IT…